FAQ

618game Frequently Asked Questions

From deposits and withdrawals to account opening, bonuses, and VIP programs — find everything you need to know in one place on this page.

618game created this FAQ page because we understand what our players need to know. Deposits, withdrawals, account opening, accessing the site, and the various offers available — all the questions Myanmar players commonly ask are answered below, organised by category. If you can't find the answer you're looking for, you can ask us directly through our 24/7 Live Chat.

Deposit Questions

To deposit at 618game using Wave Money, log in and go to the Deposit section. Select Wave Money, then transfer funds to the Wave Money number shown. Once you've transferred, submit your payment record (screenshot). The minimum deposit is 5,000 Ks and funds typically arrive in your account within minutes.

If the transaction screenshot was not submitted correctly, the deposit may be delayed. Send the transfer screenshot and deposit amount to the support team via 24/7 Live Chat to request a check. It could also be a temporary bank connection delay, so contact Live Chat soon — we're always available.

The minimum deposit at 618game is 5,000 Ks for all payment methods. Whether you use KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer, the same 5,000 Ks minimum applies.

618game currently supports 5 payment methods: KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. All of these methods support both deposits and withdrawals, making it easy for Myanmar players to manage their funds.

KBZPay deposits are fast and are normally credited within minutes. Once you submit a clear transfer screenshot and it is verified, the balance is updated almost instantly. If it's taking longer, contact 24/7 Live Chat.

Withdrawal Methods

The minimum withdrawal amount at 618game is 10,000 Ks. This is different from the minimum deposit amount (5,000 Ks), so make sure your balance meets this amount before requesting a withdrawal. Once the amount is met, you can withdraw using any available payment method.

Yes, withdrawal requests are processed 24 hours a day, 7 days a week. Withdrawals typically take 5–30 minutes to complete. This applies during nights and holidays as well. Withdrawing via KBZPay or Wave Money gives you the fastest processing time.

Payments are only sent to a wallet registered in the player's own name. Transfers to third-party names are not allowed for security reasons, so please use only your own KBZPay, Wave Money, AYA Pay, or CB Pay account.

Winnings from bonus funds require a wagering requirement to be met before withdrawal. For example, the wagering requirement for the Welcome Bonus is 15 times the bonus amount. Once that requirement is met, all funds can be withdrawn. Please note that if you request a withdrawal before meeting the requirement, your bonus funds may be forfeited.

Account Registration & Login

To log in to 618game on a new phone or computer, simply use your username and password — no re-registration is needed across devices. If you have trouble logging in, contact support via Live Chat, which is available 24 hours a day.

Go to the 618game Login page and fill in the registration form. Enter your username, password, contact phone number or email, and payment wallet name correctly. Players must be 21 years of age or older to play at 618game, and each player is allowed only one account.

If your password is correct but you still can't log in, check whether Caps Lock is on. Try re-entering your username as best you remember it. Clear your browser cache and try again. If you still can't get in, contact the support team via 24/7 Live Chat with your username and they will help you.

No. At 618game, each player may only open one personal account. Sharing an account with a third party is not allowed. If a player is found to have more than one account, bonuses will be cancelled and the account may be suspended.

Your Username can only be set when you first open your account and cannot be changed afterwards. Your Password can be changed from Account Settings. For your security, set a strong password that combines uppercase and lowercase letters, numbers, and symbols.

Member Offers

Yes, bonuses can expire if the wagering requirement is not met within the set period. Once you receive a bonus, start playing as soon as you can to complete the wagering requirement. You can find the exact expiry in the offer details that appear when you claim the bonus.

A wagering requirement is the number of times you must play through a bonus before you can withdraw it. The wagering requirement for the 618game Welcome Bonus is bonus amount × 15. For example — if you deposit 20,000 Ks and receive a 40,000 Ks bonus, the wagering requirement is 40,000 × 15 = 600,000 Ks. Only after completing that can you withdraw winnings from the bonus.

You can play slots, live casino (Baccarat, Roulette, Dragon Tiger), and regular games to meet the bonus wagering requirement. The percentage of each bet that counts towards wagering may vary depending on the game type, so please re-read the offer details that came with your bonus.

The 618game Welcome Bonus gives you 200% on your first deposit, up to a maximum of 500,000 Ks. For example — deposit 250,000 Ks and you receive a 500,000 Ks bonus, giving you a total balance of 750,000 Ks. The bonus wagering requirement is 500,000 × 15 = 7,500,000 Ks. You can claim the bonus from the Bonus section at the time of your first deposit after registering.

Through the 618game Referral Program, you earn 10% of your referred friend's first deposit as bonus funds, up to a maximum of 20,000 Ks per friend. In addition, you receive 0.3% of the total bets placed by your referred friends as a weekly commission. Commission is credited to your account and can be withdrawn.

We are here to help

Still have a question you couldn't find in this FAQ? 618game's Myanmar-language Live Chat support is available 24 hours a day. Whether it's about gameplay, deposits and withdrawals, or account issues — you can ask us anything directly.

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